Pusi88 Privacy Policy — Protecting Your Personal Data

To provide a safe and quality service, pusi88 collects several categories of information from members. We only collect information that is genuinely necessary and not excessive beyond what is required for service purposes.

We do not collect sensitive information such as biometric data, medical records, or religious information unless specifically required by applicable law. All data collection is carried out transparently and with clear notice to members.

Every piece of information we collect has a clear and legitimate purpose. Below is a full list of how pusi88 uses your personal data:

• Account management: Create, verify, and manage your account including secure login processes and two-factor authentication.
• Transaction processing: Accurately and securely manage all your deposits, withdrawals, and financial transaction history.
• KYC verification: Fulfil legal obligations related to identity verification and anti-money laundering in compliance with Malaysia regulations.
• Customer support: Provide effective assistance when you contact our support team, including resolving complaints and inquiries.
• Platform security: Detect and prevent fraudulent activity, unauthorised access, and platform abuse through continuous monitoring.
• Service improvement: Analyse aggregated and anonymised usage patterns to improve the overall pusi88 platform experience.
• Important communications: Send you account-related notifications, policy updates, or important security information.
• Legal compliance: Meet any reporting or disclosure requirements mandated by law or relevant regulatory bodies.

Pusi88 takes a strictly limited approach to sharing members' personal data. We do not sell, rent, or disclose your information to third parties for marketing or commercial purposes. Sharing occurs only in the following circumstances:

• Trusted service providers: We share necessary data with payment service providers, cloud service providers, and identity verification companies that help us operate the platform. All such third parties are bound by strict confidentiality agreements and may only use your data for the specified purposes.
• Legal compliance: pusi88 will disclose required information to law enforcement authorities, courts, or regulatory bodies when mandated by Malaysian law or a valid court order.
• Fraud prevention: In cases involving fraud, money laundering, or financial crime, pusi88 may share relevant information with the appropriate authorities or financial bodies for investigation purposes.
• Business transfers: In the event of a merger, acquisition, or sale of company assets, user data may be transferred to a successor entity, subject to advance notice to members and equivalent privacy protections.

In all of the above sharing scenarios, we ensure that only the minimum necessary information is disclosed, and recipients are bound by data protection obligations equal to or higher than our own standards.

Your data security is pusi88's top priority. We continuously invest in the latest security infrastructure to ensure your information is always protected. Our security measures include:

• End-to-end encryption: All communications between you and the pusi88 platform are secured with TLS 1.3 protocol and AES-256 encryption, which are the latest industry standards in cybersecurity.
• Two-factor authentication (2FA): Members are encouraged and able to activate two-factor authentication for an additional layer of account security via SMS or an authenticator app.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect any suspicious activity or unauthorised access attempts in real time.
• Data segregation: Sensitive data such as financial information and KYC documents are stored on separate servers with different access control layers from standard operational data.
• Regular security audits: pusi88 conducts regular internal and external security audits to identify and address any potential vulnerabilities.

The pusi88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. Below is an explanation of the types of cookies we use:

• Essential cookies: These cookies are required for the platform to function properly, including maintaining your login session and remembering security preferences. They cannot be disabled without affecting core platform functionality.
• Performance cookies: Used to collect aggregated, anonymised information about how users interact with the platform. This data helps us identify areas for improvement.
• Functionality cookies: Allow the platform to remember your preferences such as language, display settings, and game preferences to deliver a more personalised experience.
• Internal analytics cookies: pusi88 uses internal analytics tools to understand platform usage trends. This data is processed securely within our own controlled environment.

You can manage or delete cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect platform functionality. For guidance on managing cookies in popular browsers, refer to the official documentation of your browser.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international privacy best practices, you as a pusi88 member have the following rights regarding your personal data:

To submit any request relating to your rights, please contact the pusi88 support team via live chat or email. We will verify your identity before processing the request to ensure the security of your data.

Pusi88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to meet legal obligations. Below are our data retention guidelines:

• Active account data: Retained for the duration your account is active and for several years after account closure for legal compliance and resolution of any disputes that may arise.
• Financial transaction records: Retained for a minimum of 7 years in line with applicable Malaysian financial and taxation legal requirements.
• KYC documents: Retained for the period required by anti-money laundering regulations, typically at least 5 years after the business relationship ends.
• Support communication logs: Retained for 2 years for quality control purposes and reference in the event of any service-related disputes.
• Analytics data: Anonymised usage data is retained indefinitely as it no longer contains any personally identifiable information.

Upon expiry of the designated retention period, your data will be securely deleted or anonymised in accordance with the data deletion procedures established by our security team.

The pusi88 platform is integrated with several trusted third-party service providers to ensure a smooth and secure gaming experience. These providers include payment processors, licensed game providers, and identity verification systems.

Every third-party provider working with us is required to:

• Comply with data protection standards equivalent to or higher than those of pusi88
• Sign legally binding data processing agreements
• Only use shared data for the specific agreed purpose
• Notify pusi88 immediately in the event of any data breach

Please note that when you navigate to third-party websites via links that may appear in our communications, their respective privacy policies will apply. pusi88 is not responsible for the privacy practices of third-party websites that are outside our control.

Pusi88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When significant changes are made, we will:

• Updating the "Last Updated" date at the top of this page
• Notify all members via their registered email or in-account notifications
• In the event of major changes that affect your rights, we will seek your explicit re-consent before the changes take effect

We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the pusi88 platform after any changes take effect will be considered acceptance of the updated terms.

If you have any questions, concerns, or wish to submit a request regarding this Privacy Policy or the processing of your personal data, our Data Protection Officer (DPO) team is ready to assist.

You can reach us via:

• Live Chat: Fastest way — click the live chat icon at the bottom right of the platform to connect directly with our team 24/7
• DPO Email: [email protected] for specific inquiries related to privacy and data protection
• General Support Email: [email protected] for general inquiries related to your account and services
• FAQ Page: Review our FAQ page for answers to the most frequently asked privacy questions

We are committed to responding to all privacy-related enquiries within 3 working days. For formal data rights requests, please clearly state the type of request and the identity verification information required so we can process your request promptly and securely.